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How Long Do Internet Providers Keep History

Internet service providers keep records of customers' browsing data and internet history for a certain period of time. But how long exactly do ISPs store your internet activity logs and usage details? The duration varies between providers and locations based on data retention laws and business practices.

Why Do Internet Providers Keep History?

Internet providers maintain records of customers' internet activity and browsing history for various reasons, including NordLynx no internet access:

Network monitoring and troubleshooting - By keeping network traffic logs, internet providers can identify issues with the network, troubleshoot problems, monitor bandwidth usage, and optimize performance. This data helps them maintain a smooth internet experience for customers.

Legal obligations - Internet providers are required by law to retain certain types of customer data for set time periods. This includes records related to criminal investigations and copyright infringement notices.

Advertising - Browsing history allows providers to build user profiles and target customized ads. The data can be analyzed to discern interests, shopping habits, and demographics.

Product development - Aggregated user data helps providers analyze customer behavior and develop improved products and services. Anonymized browsing history provides insights into how people use the internet.

How Long Do Major Internet Providers Retain History?

Retention periods vary among different internet providers. Here's an overview of how long browsing history is stored by some major ISPs:


Verizon retains user view and manage safari browsing history for approximately 13 months, according to its privacy policy. Verizon collects web browsing data on users of its DSL, FiOS, mobile, and 5G Home internet services. For its mobile customers, Verizon keeps records of sites visited, search terms, location data, and app and device usage history.


AT&T's data retention policy states it stores user browsing history for approximately 12 months. This applies to internet customers on AT&T broadband, AT&T TV, and AT&T wireless services.

AT&T collects browsing data that includes IP addresses, URLs, data transmission info, and mobile app usage.


Comcast's privacy policy says it retains user internet records including browsing history for about 12 months. This applies across Comcast's Xfinity Internet and mobile services.

Comcast may collect details on websites visited, search queries, interactions with Comcast apps and services, and video viewing history.


Spectrum's retention period for internet browsing history is approximately 12 months. This covers Spectrum's cable broadband and mobile lines.

Spectrum may keep records of websites visited, search terms used, and data on Spectrum app usage and interactions.


Cox Communications stores user browsing history for 12 months, according to its privacy policy. This includes internet usage on Cox cable broadband services and Cox Wireless plans.

Records stored can include IP addresses, URLs, browsing history data, and device identifiers.


Optimum retains customer browsing history for up to 12 months, covering usage of Optimum Online and Optimum WiFi services.

Collected data may include information on sites visited, search queries, browsing details, and interactions with Optimum apps and services.


Xfinity from Comcast stores customer browsing history for around 12 months, as per its privacy policy. This applies to the use of Xfinity Internet, TV, and mobile services.

Xfinity collects data on websites visited, search terms, video viewing history, and interactions with Xfinity apps and services.


Mediacom's data retention period for internet browsing history is approximately 12 months. This applies to Mediacom's broadband internet customers.

Mediacom may keep records of websites visited, IP addresses, browsing data, and interactions with Mediacom tools.


Windstream retains user internet browsing history for up to 18 months, according to its privacy policy. This covers internet usage on Windstream DSL and Kinetic broadband services.

Browsing data collected can include IP addresses, traffic statistics, URLs, website history, and more.


HughesNet retains customer browsing history for up to 24 months, as stated in its privacy practices. This encompasses the usage of HughesNet satellite internet services.

Records stored by HughesNet include IP addresses, browsing history, search queries, cookies, and more.

When Does An ISP Delete Your Browsing History?

Based on the retention periods outlined above, most major internet providers delete customers' browsing history data between 12 to 24 months after collection.

However, some providers may retain anonymized internet usage data for product development and analytics indefinitely after removing customer identifiers.

Browsing history is usually deleted automatically on reaching the expiration of the retention period set in the ISP's data governance policy. Customers don't have to take any action for the expiration and removal of their internet history.

Some providers offer customers the option to request deletion of their browsing history before the retention period ends through an online form or by contacting customer support.

Can You Delete Your ISP Browsing History?

Most internet providers do allow customers to manually request the deletion of their browsing history before the standard retention period, through an online privacy dashboard, or by contacting support.

Here are some ways you can request your ISP to delete your browsing history:

  • AT&T - Login to your AT&T account online and go to the Privacy Settings under Profile to delete your AT&T internet history.

  • Verizon - Login to My Verizon online and select Privacy Settings to request deletion of your Verizon browsing history.

  • Comcast Xfinity - Login to your Xfinity account, go to Privacy Settings, and select Reset Internet History to delete your browsing history.

  • Spectrum - Login to your Spectrum account online, go to Advanced Settings, and select Reset Browser History to delete your internet history.

  • Optimum - Optimum account holders can call 800-ASK-OPTIMUM to request deletion of their Optimum internet history.

  • Cox - Cox customers can log in to My Account, go to Privacy Choices, and select Clear Web Browsing History to delete records.

  • HughesNet - HughesNet customers can call 866-347-3292 to request the removal of their internet browsing history.

  • Windstream - Windstream users can log in online, go to Web Browsing Settings, and select Reset Historical Usage to delete history.

  • Mediacom - Mediacom internet subscribers can call 855-633-4226 to request the deletion of their browsing history.

  • Frontier - Frontier customers can log in online, go to Internet Privacy Settings, and select Reset Browser History.

However, keep in mind that providers can refuse deletion requests received before the retention period expires. It's best to check their policy.

How Can You Browse More Privately?

If you're concerned about your ISP retaining records of your browsing activity, here are some ways to browse the internet more privately:

  • Use a virtual private network (VPN) to encrypt your internet connection and mask your IP address.

  • Enable Incognito Mode or Private Browsing in your browser settings to avoid locally stored history.

  • Use a secure browser like Tor to access onion services and browse anonymously.

  • Clear your cache, cookies, temporary files, and browsing history regularly.

  • Use DuckDuckGo or other privacy-focused search engines that don't track searches.

  • Avoid logging into accounts so browsing across sites doesn't get linked to an identity.

  • Use browser extensions like Privacy Badger, Ghostery, and Ublock Origin to block ads and trackers.

  • Disable permission for websites to access your location, camera, microphone, contacts, etc.

  • Use anonymous communication apps like Signal for private messages and calls.

  • Set up a guest network for internet-connected smart home devices to limit exposure.

  • Use an anonymous email alias instead of your real email address when signing up on websites.

Being more cautious about your browsing behavior and using the right tools can help minimize the amount of information ISPs can collect and retain on your internet history.


Most major internet providers store user browsing history for a period of 12 to 24 months before deleting the data automatically. While the retention allows them to improve services, it raises privacy concerns. 

Customers can take proactive steps like using a VPN, clearing history regularly, and enabling private browsing to keep their internet activity more secure. Understanding your ISP's data retention policy is important to manage your digital footprint.

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