Consumer Protection
Very Short Question Answers based on NCERT Chapter Business Studies (class 12)
 |
| Logo By National Consumer Helpline which runs consumer awareness programmes |
Q1: Meera is a pure vegetarian. She went to a fast food restaurant and asked for “Vegitarian French Fries”. Later on, she found that it had some non-vegetarian ingredient. Neither the advertisement nor the menu card of the restaurant showed that it may have non-vegetarian content. What values are missing here in this context.
Answer: The restaurant is not honest. The value missing here is “Honesty”. The right to information is violated.
Q2: Who is a consumer?
Answer: According to Consumer protection Act, a consumer is:
(i) One who buys goods or hires services.
(ii) Any use of such good or service with approval of buyer.
(iii) Any one who bought the goods for earning livelihood
Q3: Name the new approach of marketing replacing earlier one called “Caveat emptor”?
Answer: It means "let the seller be aware of".
Q4: When is consumer day celebrated?
Answer: March 15
Q5: Why consumer protection is important for consumers? State one reason.
Answer: Consumer protection is important for consumers because it protects them from unfair and exploitative trade practices.
Q6: Can a consumer file complaint in consumer court without having cash memo?
Answer: No without cash memo he/she cannot file complaint. Cash memo is the proof of transaction.
Q7: Which Act provides relief to buyers of goods in case the goods purchased do not comply with the expressed condition?
Answer: The Sale of Goods Act, 1930.
Q8: Name the consumer right that gives any company or firm right to set up their own consumer service and grievance cell?
Answer: Right to be heard.
Q9: What do you mean by “right to choose” to a consumer?
Answer: It means that the consumer is free to choose from a variety of products at competitive price.
Q10: Nanny wants to buy an electric fan. To ensure herself that she bought a quality product, what she should look into the fans at the store?
Answer: ISI marking at the fan indicates the fan conforms to the prescribed quality standards.
Q11: Which act aims at controlling products, supply and essential commodity?
Answer: The essential commodities act 1995.
consumer protection examples
consumer protection eu
consumer protection everfi quizlet
consumer protection essay
consumer protection email
consumer protection e commerce
consumer protection email address
consumer protection elizabeth warren
consumer protection economics
consumer protection from unfair trading regulations 2008
consumer protection from unfair trading regulations
consumer protection financial bureau
consumer protection forum
consumer protection florida
consumer protection fair trading act
consumer protection from unfair trading regulations 2008 broken
consumer protection from unfair trading regulations 2014
consumer protection framework
consumer protection from unfair trading regulations definition
consumer protection group
consumer protection germany
consumer protection georgia
consumer protection guarantee for home-sellers
consumer protection guidelines
consumer protection geraldton
consumer protection guide
consumer protection government agencies
consumer protection gibraltar
Q12: Name the Act that aims to check adulteration of food articles.Answer: The Prevention of Food Adulteration Act, 1954
Q13: Name the acronym AGMARK stands for?
Answer: Agricultural Marketing
Q14: Which mark is issued under the Bureau of India standard act, 1986?
Answer: ISI Mark
Q15: State the limit, for which a complaint can be made to the district forum for the goods and services in question along with the compensation?
Answer: Rupees 20 Lacs.
Q16: Rani filed a case against a private limited company in the ‘District Forum’, but she was not happy with the orders of the District Forum. Where can she appeal further against the decision of District Forum?
Answer: She can appeal against the decision of District Forum ‘State Commission’ within 30 days.
Q17: Nane the quality certifications word used in case of food products.
Answer: FPO (Food Product Order).
Q18: Nane the quality certifications word used in jewelry.
Answer: Hallmark
Q19: Which claim can be approached before the Supreme Court under Consumer Protection act?
Answer: An order passed by the National Commission in a matter of its original claims amounting to RS 1 crore or higher can appear before the Supreme Court.
Q20: Name any two consumer rights.
Answer: (i) Right to Safety
(ii) Right to Choose
- consumer protection 2008 act
- consumer protection 3 day cancellation
- consumer protection 31 banned practices
- consumer protection 30 days
- consumer protection 3134
- consumer protection condition 3
- consumer protection act 3 tier redressal
- consumer protection act 38/1978
- consumer protection act 30 days
- consumer protection act 34 of 2005
- consumer protection act 3 days
- consumer protection act section 48
- consumer protection act section 49
- consumer protection act section 45
- consumer protection act section 4
- consumer protection act section 40
- consumer protection act section 41
- consumer protection act regulation 44
- consumer protection act cap 46
- consumer protection notice no 4 of 2005
- consumer protection act section 44
- consumer protection 5 cases
- consumer protection act 55 and 56
- consumer protection act 55
- consumer protection act 56
- consumer protection act 599
- consumer protection act section 56
- consumer protection act section 55
- consumer protection act section 5
- consumer protection act section 55 and 56
- consumer protection act section 56 2
- consumer protection 6 year rule
- consumer protection 6 years
- consumer protection 68 of 2008
- consumer protection act 68 of 2008
- consumer protection act 68 of 2008 pdf
- consumer protection act 68 of 2008 summary
- consumer protection act 68 of 2008 regulations
- consumer protection act 68 of 2008 south africa
- consumer protection act 68
- consumer protection act 68 of 2009
- consumer protection 7 days
- consumer protection act 7 days
- consumer protection act 72 hours
- consumer protection section 75
- consumer protection act 75
- consumer protection act section 75
- consumer protection act section 7
- consumer protection act section 79
- consumer protection act section 72
- consumer protection act sec 7
- consumer protection act 87
- consumer protection act 86
- consumer protection act section 8
- consumer protection notice no. 8 of 2007
- consumer protection law no 8 1999
- consumer protection act section 80
- consumer protection act 19 86
- consumer protection notice no 8
- consumer protection law decree 41-89 of 1990
- consumer protection 93a
- consumer protection act 93a massachusetts
- massachusetts consumer protection 93a
- consumer protection form 92564
- consumer protection act 93a
- consumer protection act 987
- mass consumer protection 93a
- consumer protection law 93a
- consumer protection form 92564 cn
- ma consumer protection 93a
Q21: Shreya went to a departmental store and purchased few grocery items. On reaching home when she checked the bill and found the store forgot to bill "pickle jar". She started using pickles and later she found the pickles are contaminated. Can she file a case against the store? What values of store are affected in this case?
Answer: No She can't file a consumer complaint against the store because the bill did not mention about the "pickle jar". It appears store may be dishonest or due to human error, it did not enter the amount in bill. It affects honesty and economic values of the store.
Q22: Which Act provides protection to the consumers against the use of fraudulent marks?
Answer: The Trade Marks Act, 1999.
Join the conversation